Our goal is to ensure that you are completely satisfied with your purchase. Please inspect your order immediately upon receipt and contact us if:
- There is noticeable damage to the product.
- The product shipped to you if not what was ordered.
Returns are accepted within 30 days of purchase, provided the returned product is unused and in saleable condition.
If you have received the shipment and a product is damaged, we recommend that you inspect the package before you sign for it and if there is obvious damage from shipping we recommend you refuse the shipment.
If product was ordered by the customer in error:
- The customer is responsible for shipping charges on the return.
- A 15% restocking fee will be charged if applicable.
- Please contact us for details.
The same credit card used to make the purchase will be credited with the refund. The credit will be made within 7-10 business days of us receiving and verifying the returned merchandise.
* No refunds on custom order items.
* Shipping charges are non-refundable. We will gladly refund your original shipping cost if you are returning an item because of an error on our part, or we have determined that the product is defective or damaged.